Shipping Policy

Welcome to HAPPY SOUL! We are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand the terms and conditions associated with the delivery of our products.

Shipping Locations

We currently ship to all major cities and towns across India. If you are located in a remote area, please contact our customer service team to confirm if we can deliver to your location.

Shipping Charges

• Standard Shipping: ₹50 for orders below ₹500.
• Free Shipping: For all orders above ₹500.

Delivery Time

• Standard Shipping: Orders are typically delivered within 5-7 business days.
• Express Shipping: If you require faster delivery, we offer express shipping at an additional cost of ₹100 per order. Express shipments are delivered within 2-3 business days.

Note: Delivery times may vary depending on the location and unforeseen circumstances such as weather conditions or logistical issues.

Order Processing

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment on our website or the courier’s website.

International Shipping

Currently, we do not offer international shipping. We are working towards expanding our shipping services to other countries in the near future.

Shipping Partners

We partner with reliable courier services to ensure that your orders are delivered safely and on time. Our primary shipping partners include Blue Dart, Delhivery, and India Post.

Undeliverable Packages

Occasionally, packages may be returned to us as undeliverable. This may happen due to incorrect address details, inability to locate the address, or recipient unavailability. In such cases, we will notify you and arrange for re-shipment. Additional shipping charges may apply for re-delivery.

Damaged or Lost Shipments

If your package is damaged or lost in transit, please contact our customer service team within 48 hours of receiving your order (or expected delivery date). We will investigate the issue and provide a suitable resolution, which may include a replacement or refund.

Returns and Exchanges

For information on returns and exchanges, please refer to our Refund and Exchange Policy.

If you have any further questions or concerns regarding our shipping policy, please feel free to contact our customer service team at Contact Us

This shipping policy is subject to change without notice. Please check this page regularly for updates.

HAPPY SOUL – Spreading Love and Joy, Naturally.